Privacy Policy

Effective Date: September 13, 2024

Sun Life Vacation Homes (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information from guests who book vacation rentals at our properties located in Florida and Alabama. Our properties include Sunset Corner in The Islander, Sunset Getaway in Moon Bay, Palma Del Sol in Crow’s Nest, Sunny Bay in Banana Bay, and KCBC in Key Colony Beach Club.

By using our website or booking a stay with us, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of personal information from guests:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, date of birth.
  • Payment Information: Credit card information or other payment details are required to process bookings.
  • Booking Details: Dates of stay, property booked, number of guests, special requests.
  • Communication Data: Information collected from emails, phone calls, or messages sent to us.
  • Technical Data: When you visit our website, we may automatically collect information such as IP address, browser type, and browsing patterns.

 

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm bookings at our properties.
  • Provide customer service, including responding to inquiries or special requests.
  • Send booking confirmations and updates.
  • Improve our services and website functionality.
  • Send marketing communications and promotions related to our properties (with your consent).
  • Ensure compliance with laws, regulations, and property rules.

 

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties to facilitate our services:

  • Payment Processors: To process booking payments securely.
  • Property Management Teams: For check-in/check-out procedures and property maintenance.
  • Booking Platforms: If you book through a third-party service like Airbnb or VRBO, they may collect and use your information under their own privacy policies.
  • Legal Authorities: When required by law or in response to legal processes, to protect our rights or the safety of others.

 

4. Data Security

We implement appropriate security measures to protect your personal data, including encryption of sensitive payment information. While we strive to keep your data secure, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your data.
  • Request deletion of your data, unless we are legally obligated to retain it.
  • Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

 

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

 

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed.

 

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Sun Life Vacation Homes
3105 Rivermont Pkwy
Alpharetta, Georgia 30022